Privacy Policy

Last updated: 6 April 2026

Prānah ("we," "our," or "us"), operating at lp.pranahbyaparna.in, is committed to protecting the privacy of your personally identifiable information. This Privacy Policy explains how we collect, use, and safeguard information gathered from visitors and users of this website. By using this website, you consent to the terms described in the most current version of this Privacy Policy.

Please also read our Terms of Use to understand the general rules governing your use of this website.

1. Personal and Non-Personal Information

We distinguish between personal and non-personal information in the ways we collect and use your data.

2. What Is Non-Personal Information?

Non-personal information is data that cannot identify you as an individual. When you visit lp.pranahbyaparna.in to browse content - such as information about our wellness programs - we may collect non-personal data from your web browser (e.g., browser type, device type, pages visited). Because this information cannot be tied to you personally, there are no restrictions on how we may use or share it.

3. What Is Personal Information and How Is It Collected?

Personal information is data that identifies you as an individual, such as your name, email address, mailing address, and phone number. We may collect personal information in the following ways:

• When you submit an enquiry, application, or intake form

• When you purchase access to a program or service

• When you conduct a transaction with us or our affiliates

• When you voluntarily provide information through forms or registrations on this website

4. Cookies and Tracking Technologies

We may use cookies and related technologies (such as web beacons) to collect information on our website. A cookie is a small text file placed on your device by a web server to enhance your browsing experience - for example, to remember your preferences or login details on return visits.

Web beacons are small, often invisible graphics embedded in web pages or emails that allow us to track page visits, email opens, and user behaviour. We use this data to improve our content and understand how users engage with our site.

Third-party vendors may also place cookies on our website to collect anonymous, aggregated usage statistics. All data collected on our behalf is used solely for improving your experience on lp.pranahbyaparna.in and is shared externally only in anonymous, aggregated form.

You may choose to decline cookies through your browser settings. Note that doing so may limit certain features of the website.

5. How We Use Your Personal Information

Prānah may use the personal information we collect to:

• Provide you with access to our website, programs, and services

• Respond to your enquiries and support requests

• Process payments and maintain billing records

• Send you updates, newsletters, or information about our offerings that may interest you

• Conduct research and improve our programs, content, and services

• Comply with applicable legal obligations or protect our rights

Personal information collected online may be combined with information you provide through other channels. We may also de-identify your information so that it can no longer be linked to you, in which case it is treated as non-personal information.

6. Sharing of Personal Information

We will not share your personal information with unrelated third parties without your consent, except as described in this Privacy Policy. In the ordinary course of operating our business, we may share data with trusted third-party service providers (e.g., payment processors, email platforms) who assist us in delivering our services. These providers are required to keep your information confidential and use it only for the specific purpose for which it was shared.

We will not sell, exchange, or publish your personal information, except in the context of a corporate merger, acquisition, or dissolution, where applicable. We may also disclose your information if required by law, court order, or to protect the safety or rights of our users or others.

7. Communications

We may contact you periodically via email or other channels to share information about our programs, services, and content that may be relevant to you. If you contact us through the website, we may respond via email. Please note that email communications cannot be guaranteed to be fully secure from interception.

8. Security of Personal Information

We implement generally accepted security measures to protect your personal information from loss, misuse, or unauthorised access. Only authorised personnel and vetted third-party vendors have access to your data, and they are required to treat it confidentially. However, we cannot guarantee absolute security against unauthorised access.

9. External Links

Our website may contain links to external websites that we find relevant or informative. Prānah is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.

10. Accessing, Updating, or Deleting Your Information

You have the right to access, correct, update, or delete any personal information you have submitted to us. You may also unsubscribe from any mailing list or registration at any time. To exercise these rights, please follow the instructions on the relevant page of our website or contact us directly at:

Email: [email protected]

11. Children's Privacy

Prānah does not knowingly collect personal information from individuals under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected] so we can take appropriate action.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page. Where changes are material, a notice will be displayed on our homepage for a reasonable period. We encourage you to review this policy periodically.

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at [email protected].